VoIP Phone System

Do you want to know more about the VoIP phone system?, We have gathered all the information about VoIP to help you understand how it can be beneficial for your business.Particularly, in this era where several companies have remote or hybrid work ecosystems, using a VoIP system can provide you with the comfort of working from anywhere without changing your telephone number.

A Complete Understanding of VoIP Phone System

Is your business still using a traditional landline to contact your customers? Are you struggling to handle the current remote working environment due to the conventional infrastructures of these regular telephone lines?

If yes, VoIP (Voice over internet protocol) can solve your problems perfectly. 

Many businesses have recently shifted from traditional telephony to VoIP telephone systems. Due to this high rate of VoIP adoption, the number of VoIP service providers has increased dramatically. According to a Grand Research report, the global market for VoIP services is estimated to register a compound annual growth rate of up to 20.5% by 2028.

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Best VoIP Provider in the UK

VoIP Business

VoIP Business is an emerging name in VoIP service providers. It comes with a unified communication solution for small, medium and large businesses. You can also get a customized plan as per your business needs. You can get advanced communication tools such as call queue, auto attendant, call forwarding, call analytics, music on hold and many others. In addition, you can use their services free of cost but with limited features. You can purchase multiple virtual numbers for your business and use VoIP business mobile or desktop app to manage your business communication anywhere at any time.

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RingCentral

RingCentral is a VoIP service provider operating globally and has so many customers across the globe. Although it is challenging to offer high-quality services to every customer, the company has positioned itself as the largest VoIP provider and has a massive presence in the UK, US and Europe. It provides businesses with advanced communication tools to manage their business communication. The only downside of RingCentral is that its customer support is not satisfactory. However, you can get all the advanced VoIP features from RingCentral.

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After thorough research, we can say that overall, 8×8 is one of the best VoIP providers in the UK. Their VoIP service is packed with full features that it is difficult to list them all. It offers a business suite full of communication tools that you can use to manage calls and improve the efficiency of your employees. With a phone, messaging, video calling, call forwarding and many other features, 8×8 empowers your employees and delights your customers.

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Vonage is one of the leading companies in unified communication. It can be a suitable option for small businesses. It is a hosted VoIP service that consists of numerous features that allow you to integrate your communication platform. Streamline your business communication with team chat, calls, video conferencing and other advanced communication tools.

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What makes bOnline to be on the list of our top VoIP providers is its fifty-plus features, including a call reporting dashboard, unlimited calls, and a mobile app. You can also use this service for 30 days as a trial free of cost. It can be the best option for small businesses. It is very easy to set up even if you do not have enough knowledge about advanced technology.

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Dialpad is a cloud-based platform that is powered by artificial intelligence. It allows you to take notes and analyze your customer’s sentiments even when you are on call. The voice intelligence features are helpful for call centres and sales agents of any company. Dialpad comes with standard call management features along with the integration of multiple applications. In addition, it offers video conferencing in its free plan.

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Difference between a VoIP System and Landline

VoIP is different from traditional landlines in several ways, and the most significant difference is that the VoIP phone system needs internet to make and receive calls, while landlines use copper cables. It means you can make VoIP calls anywhere as long as you have a reliable internet connection. On the other hand, landline calls are restricted to a specific geographical area.  

Furthermore, copper cables’ performance is not as efficient as fibre optic cables. Copper cables are affected by weather conditions and transfer only a certain amount of data and cause dropped calls and many other problems. In contrast, fibre optic cables transmit data with the speed of light.

Another big difference is that the traditional phone system is expensive as compared to VoIP phones. It is because you need a huge investment to set up and maintain hardware and infrastructure for the landline phone system. VoIP offers an affordable option as it does not need any particular hardware or infrastructure. You can make calls from any device, be it a computer or smartphone. Furthermore, VoIP lets you make local and international calls at a lower rate compared to landlines. 

In addition to cost-effectiveness, VoIP telephony offers more advanced features, better functionality reliability and scalability. For example, VoIP transmits Voice over not only the internet but also video and other multimedia content. So you can get all the functionalities of landlines along with advanced communication tools without investing a huge amount of money.

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