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Role Of An LMS In New Employee Onboarding

It’s hard to imagine any modern business or organization of any feasible size that doesn’t face the need to onboard new workers. The larger the company, the more critical this problem becomes.

According to, 88% of people feel that the companies they work for need more proper onboarding. This results in false expectations and benefits, devastating employee churn rates.

Companies do their best to turn the tide, and onboarding LMS is one of the most efficient tools. When implemented and used correctly, such platforms can be game-changers. As an experienced L&D specialist, I’ve witnessed firsthand the transformative impact of a well-designed LMS for employee onboarding on new hires’ productivity, engagement, and retention. And today, I want to share my expertise with you. 

Let’s start small—a modern LMS for restaurants can serve as a great example of such a platform. It gets even better, as LMS systems have also concurred in banking software training, which shows an incredible rate of trust and proves how reliable and secure modern platforms are. 

What Does An Employee Onboarding LMS Mean?

An employee onboarding LMS tool is a powerful platform streamlines the onboarding process. Treat it as a centralized system where you can create, save, store, and deliver the learning courses to the TA. While you, as an administrator, get every possible tool you need to manage and control the process, your workers get an always-available knowledge base. 

Hence, they can use it to familiarize themselves with company policies and procedures, products, and best practices. All this, is conveniently divided into sections and turned into handy learning courses and modules with assessment following their ends.

Why Is Employee Onboarding Important?

As I have said before, effective onboarding is a must for any company that wants to succeed in a modern, highly competitive market. According to research by the SHRM, companies that excel at onboarding experience 50% greater new-hire productivity and 62% greater new-hire retention. Just think about these numbers alone; if they are not convenient, this means great cost reduction. Furthermore, the higher the retention rate, the lesser the risk that your business will face the decline trajectory. Need more motivation? Fine. Here are six compelling reasons why employee onboarding LMS software should be a priority:

1. Cost-Effective

Implementing an LMS onboarding can significantly reduce the costs associated with employee turnover and training. Thus, a study by the Wynhurst Group found that the average cost of hiring a new person can range from 50% to 60% of their annual salary. 

2. Provides Prior Knowledge

An LMS for onboarding employees equips new hires with essential knowledge about the company’s culture, values, policies, and procedures before they even set foot in the office. Things get even better if you don’t have an office, as your online workers will have the best tools and knowledge they need to keep them effective, motivated and productive.

3. Create A Company Culture

An LMS for onboarding aims to share and reinforce your organization’s unique culture and values. Perhaps you don’t need this yet, but as you grow, company culture will become a must to conduct and radiate your values. Assimilation of new hires into this atmosphere from the start increases engagement and loyalty by creating a sense of alignment with the company’s objective and a sense of belonging.

4. Immediate Evaluation Of Latest Hires

By using interactive tests and quizzes, you can gauge how well newcomers comprehend and remember important material. With the help of this real-time feedback, you can spot knowledge gaps and offer tailored assistance, facilitating a seamless transfer and increasing productivity right away from day one.

5. Tracking And Reporting

A modern LMS always offers robust tracking and reporting capabilities. This feature is a pure must for any business or company, as it allows you, as an administrator, to monitor progress, identify bottlenecks, and make data-driven decisions to optimize the onboarding process continuously. As a result, you make sure that the onboarding program is effective and efficient. 

6. Targeted Training

With an onboard training program, you can tailor the experience to specific roles, departments, or even individual needs. With this tailored approach, new recruits are certain to get interesting and pertinent training that will help them succeed in their jobs and drag everyone to success as a whole.

Most Useful Workflows

To leverage the full potential of an LMS, including customer onboarding LMS software, it’s essential to implement efficient workflows. Take a look at six widely accepted and popular practices:

1. Add your new hires to the system

As soon as new people are confirmed, add them to your system. The same approach is applied to the LMS for customer onboarding. This guarantees they may start their onboarding immediately and have instant access to necessary resources.

2. Automate enrollments

Automate the course enrollments based on job roles, departments, or any other criteria relevant to your company. This is necessary to help your HRs do their job, as they won’t need to waste their time every time manually assigning people to relevant courses. Let the system work for you. 

3. Due dates and schedules

What is the point of timelines, timetables or schedules if no one follows them? No system will prove valuable if you don’t control the people to meet the deadlines. This is about every activity, you have a course due to a certain date? Make sure that your people understand that they must finish it in time. Obviously, the same is applied to working assignments. Only consistency can help to keep people on track and avoid knowledge gaps.

4. Group Learners

Form learning cohorts or groups according to common attributes, including job titles or employment dates. This encourages new personnel to work together, share information, and feel a part of a community.

5. Assign roles

You are not planning to manage the platform all by yourself. That’s where the roles come in handy. Designate specific individuals as admins, managers, or instructors within the platform. This ensures that newcomers have access to subject matter experts and dedicated support throughout their onboarding journey while your team and you are not feeling overwhelmed with tasks.

6. Measuring the success

Utilize the reporting and analytics capabilities to track KPIs such as completion rates, assessment scores, and employee feedback. These all tools and capabilities are designed with a data-driven approach in mind. As a result, you can make changes, adjust the whole process guiding the changes with real-life experience and knowledge. Hence, you effectively align learning with your goals via employee onboarding LMS.

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Zayne is an SEO expert and Content Manager at, harnessing three years of expertise in the digital realm. Renowned for his strategic prowess, he navigates the complexities of search engine optimization with finesse, driving's online visibility to new heights. He leads's SEO endeavors, meticulously conducting keyword research and in-depth competition analysis to inform strategic decision-making.

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